WTware Technical Support

bestway wrote: ↑

Thu Jan 16, 2020 7:39 pm

Is it possible to connect via a TS Gateway in WTware?

No, sorry.

Please try this: http://wtware.com/testing/202001161552.zip

And show me the same log.

No way, sorry

I would prefer this warning message is not displayed or is only displayed until the VM has successfully come back from it's reboot WTware doesn't know it is in reboot. WTware will retry connection if there is no answer from RDP server, but windows in reboot answers: it accepts and closes TCP/IP con...

No way. Use new version.

frujo wrote: ↑

Wed Dec 11, 2019 10:28 am

Good morning,
yes, it´s not 4k monitors (I should have opened a new topic?)

Yes. For 1920x1080, you do not need 4k magic. It should just work with default settings.

frujo wrote: ↑

Wed Dec 11, 2019 10:28 am

But it doesn´t work and I can´t find the problem to send the picture on both monitors.

https://wtware.com/logs.html

Manufacturer site: https://iiyama.com/gl_en/products/prolite-XB2783HSU-B3/

Native resolution 1920 x 1080

It's not 4k monitors.

Please, try wtware 5.8.86. In config:

Is it OK?

I have never seen such error before. It complains about "routingToken field", but there is no routingToken field at all. This field is only used with redirection, where client connects to broker and broker tells client to reconnect to another server. But there is no redirection in this log. Try to s...

Usually takes not more than 24 hours.