Cannot connect to Win 10 VM hosted on Azure

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Gerhardvr
Posts: 3
Joined: Wed Dec 11, 2019 12:49 am

Cannot connect to Win 10 VM hosted on Azure

Post by Gerhardvr »

While I can successfully connect to a Win 10 VM hosted on Azure using RDP from my Win 10 PC at home and also using RDP from my android mobile device, I can't connect using Wtware when connecting from a USB stick. It simply tells me that terminal services may not be running on the server and to try mstsc.exe.

Looking at the config file on the USB stick, it only contains two lines. The first specifying the correct IP to connect to and the second the word "connection". Surely that should be enough?
Gerhardvr
Posts: 3
Joined: Wed Dec 11, 2019 12:49 am

Re: Cannot connect to Win 10 VM hosted on Azure

Post by Gerhardvr »

I sent the log file to the support email address.
fapedp
Posts: 13
Joined: Thu Feb 22, 2018 6:09 pm

Re: Cannot connect to Win 10 VM hosted on Azure

Post by fapedp »

Gerhardvr wrote: Wed Dec 11, 2019 2:44 pm I sent the log file to the support email address.
hello,
we are trying to logon using wtware to some win10 machine wich are joined to azure active directory.
we are unable to login (credential error), of course if I use the windows 10 rdp client everything works.
any tips?
thanks in advice
aka
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Re: Cannot connect to Win 10 VM hosted on Azure

Post by aka »

fapedp wrote: Wed Jul 15, 2020 5:08 pm we are unable to login (credential error), of course if I use the windows 10 rdp client everything works.
any tips?
https://wtware.com/logs.html
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