WTware Technical Support

Hello there.
I'm struggling with a problem with audio redirection.
I have 5 terminals (all the same) that cannot get the audio out of audio jack for the life of me, no matter what parameters i set on config.

I do have audio redirection only if i connect a HDMI monitor with integrated speakers.
But i want to use the audio jack for speakers and i cannot force my customer to buy 5 monitor with integrated sperakers just because of this issue.

The PC's looks like this:
https://sicomputer.com/activa/activa-iot/

If you need the log file, i'm happy to provide one.
Thank you in advance

Yes, I need the log. Mail it to support@wtware.com

Log sent. Thank you.

Sorry, I have no ideas. We have no driver for this sound device now. Perhaps, USB sound will work?

Need to try. Will keep you informed

External USB soundcard did the trick. Problem solved. Thank you.