WTware Technical Support

Documentation is outdated. redraw_delay= is from ancient time when the most complicated task for thin client was to draw font chars. It's ignored with newer video codecs. We should remove it now.

There is no way to adjust video frame rate, sorry.

If hardware overheated, you may:

1. Add heat sink.
2. Use metal case that acts as large heat sink (look at reviews, there are lot of useless metal cases for Pi which do not dissipate heat).
3. Use another x86 hardware, with more perfomance.

There is no software method to dissipate heat.

Issue: user locks RDP session using Win+L, then network is lost for some littile time (for example ethernet cable is disconnected for a minute). After that terminal session reconnects and unlocks without asking password. WTware knows nothing about lock using Win+L. WTware sees that connection is los...

Chromium is updated at every wtware version. Next wtware version should be this month.

The most common cause of "Oh, Snap" is memory shortage. New Chromium usually uses more memory, not less...

For chrome write single line into wtware config:
VLC is not ported to WTware for Pi now.

"boot drivers" is a nice phrase to show difference between linux kernel for Amlogic / Rockchip / etc. and linux kernel for Raspberry Pi. For Amlogic we have "boot drivers". For Raspberry we have maintained kernel with commits every week for years: https://github.com/raspberrypi/l...

Run WTware installer. There you may specify another HTTP port.

There are five license generators, use may use another link from e-mail we sent you. Sometimes hardware fails and therefore we have reserve servers. They all are synchronized and you may use any of them.

Open "DHCP" tab, there's the field for comment there.

No such way.

No. 1. Too slow. Very slow. Raspberry Pi 2 is much faster than Zero. 2. No ethernet. Wi-Fi is bad. Onboard Wi-Fi without antenna is twice as bad. Millisecond delays are invisible in web browsing over Wi-Fi and will make you crazy when working interactively with RDP. Old x86 computers, too slow for W...

Send photo of this screen and terminal log to support@wtware.com

"Directly on terminal, when terminal failed to connect to network" in manual:
http://wtware.com/docs5/logs.html

Add another "connection" without ask_password. User will choose from menu on every boot "connect as usual" and "connect if password expired": connection displayName=connect as usual ask_password=on ... connection displayName=connect if password expired ask_password=off ...

Show me screen photo and draw which pixels I should change.

Read option from config or use top left pixel of your skin picture?

Windows 2022 Server RDS allows to disable NLA. I have some of them and I tested it. Sorry, I'm not a Microsoft expert and can not list every place in windows with domain where NLA can be configured. I think, there are more than ten of such places... Problem is to change password? Make another server...