Graphic codec problem with portraying

[Jecat]

Hello, I went from the old version 6.2.6 to the new version 6.2.20, but I have a problem (RPI4). When you turn on the video, it will reduce the graphical interface, it's very cube. Can't look at the monitor. I have activated Remotefx for servers. Version 6.2.6 goes without problems, there is an older codec. Is a solution. We use the 1920x1080px distinction. Is there something that must be set up to avoid the image?

[akatik]

When you turn on the video

What is "turn on the video"? Double click on video file to start video player or modify server group policy to prioritize h264?

Try:

Code: Select all

graphic=disable-h264-window

Or:

Code: Select all

graphic=disable-h264-fullscreen,disable-h264-window

If both won't help, show me more details. Screenshot of "turn on the video", screenshot of "activated Remotefx", cube screen photo, wtware log: http://wtware.ru/logs.html

[Jecat]

Writing "graphic=disable-h264-fullscreen,disable-h264-window" solved the problem.