Since this morning we got this error message. We are able to connect with windows station but not with wtware station.
49| [ rdpclient 929] [ 3423.229085] Make RDP session with 172.26.70.26, port 3389.
10-25-30-549| [ rdpclient 929] [ 3423.229147] Username: "jgagne".
10-25-30-549| [ rdpclient 929] [ 3423.229197] Password: present.
10-25-30-549| [ rdpclient 929] [ 3423.229246] No PIN.
10-25-30-549| [ rdpclient 929] [ 3423.229295] No domain.
10-25-30-549| [ rdpclient 929] [ 3423.229344] No shell.
10-25-30-549| [ rdpclient 929] [ 3423.229393] No directory.
10-25-30-549| [ rdpclient 929] [ 3423.229444] Window: 1366x768@24.
10-25-30-549| [ rdpclient 929] [ 3423.229496] PFlags 0x0000002F.
10-25-30-549| [ rdpclient 929] [ 3423.229547] Keyboard 00000C0C:00000000.
10-25-30-549| [ rdpclient 929] [ 3423.229597] My hostname "wtw001D09887859".
10-25-30-549| [ rdpclient 929] [ 3423.229649] TCP: connecting to 172.26.70.26:3389.
10-25-30-549| [ rdpclient 929] [ 3423.230634] TCP: connection with 172.26.70.26:3389 established.
10-25-30-549| [ rdpclient 929] [ 3423.230689] Turn keepalive on.
10-25-30-549| [ rdpclient 929] [ 3423.231213] Free ram after buffers allocation: 3303672 KB.
10-25-30-549| [ rdpclient 929] [ 3423.237013] Reconnect with NLA enabled.
10-25-30-549| [ rdpclient 929] [ 3423.237105] TCP: reconnecting to 172.26.70.26:3389.
10-25-30-549| [ rdpclient 929] [ 3423.237924] TCP: connection with 172.26.70.26:3389 established.
10-25-30-549| [ rdpclient 929] [ 3423.237979] Turn keepalive on.
10-25-30-549| [ rdpclient 929] [ 3423.242797] Server supports GFX Pipeline.
10-25-30-549| [ rdpclient 929] [ 3423.242857] NLA.
10-25-30-549| [ rdpclient 929] [ 3423.242908] SSL/TLS.
10-25-30-549| [ rdpclient 929] [ 3423.281768] RDP 10.6 server.
10-25-30-549| [ rdpclient 929] [ 3423.294071] Timezone '(UTC-05:00) Eastern Time (US & Canada)'.
10-25-30-549| [ rdpclient 929] [ 3423.294137] Enable font smoothing and Desktop Composition.
10-25-30-549| [ rdpclient 929] [ 3423.295751] License: STATUS_VALID_CLIENT.
10-25-30-549| [ rdpclient 929] [ 3423.297692] errorInfo 0x00000009.
10-25-30-549| [ rdpclient 929] [ 3423.297750] ERRINFO_SERVER_INSUFFICIENT_PRIVILEGES: The user cannot connect to the server due to insufficient access privileges.
10-25-30-549| [ rdpclient 929] [ 3423.297852] LOGON_EX_LOGONERRORS: ErrorNotificationType 0xffffffff, ErrorNotificationData 0x80070005.
10-25-30-549| [ rdpclient 929] [ 3423.297908] rdpclient-connect.cpp ( 3285): -- ERROR -- INTERNAL ERROR. Please, contact WTware tech support.
10-25-30-549| [ rdpclient 929] [ 3423.297985] Receive Disconnect Provider Ultimatum.
10-25-30-549| [ rdpclient 929] [ 3423.298048] Connection rejected by server.
10-25-30-549| ERRINFO_SERVER_INSUFFICIENT_PRIVILEGES (0x00000009)
10-25-30-549| The user cannot connect to the server due
10-25-30-549| to insufficient access privileges.
10-25-30-549| For more details see "Event View" on the server.
10-25-30-549| [ gm] [ 3423.298313] Session is over. Final message: Connection rejected by server.
10-25-30-549| ERRINFO_SERVER_INSUFFICIENT_PRIVILEGES (0x00000009)
10-25-30-549| The user cannot connect to the server due
10-25-30-549| to insufficient access privileges.
10-25-30-549| For more details see "Event View" on the server.
10-25-30-549| [RDP] close kotopipe (n = 0, errno 11).
10-25-30-549| [ pfac] [ 3423.299006] Process pid 929 terminated, status 00000009.
10-25-30-549| [ gm] [ 3483.506324] Run '/sbin/resolver 0xdd69c0 dns [172.26.70.26]', log '', env '', pid ''.
10-25-30-549| [ pfac] [ 3483.506611] Run /sbin/resolver 0xdd69c0 dns [172.26.70.26].
10-25-30-549| [ pfac] [ 3483.506651] Ok, PID 930.
10-25-30-549| [ pfac] [ 3483.508271] Process pid 930 terminated, status 00000000.
10-25-30-549| [ gm] [ 3483.510126] 172.26.70.26 => 172.26.70.26.
10-25-30-549| Connection from wtc.exe at 172.26.70.26.
ERRINFO_SERVER_INSUFFICIENT_PRIVILEGES
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- Posts: 1
- Joined: Thu Sep 16, 2021 8:14 pm
Re: ERRINFO_SERVER_INSUFFICIENT_PRIVILEGES
Everything I know about this error is https://docs.microsoft.com/en-us/opensp ... 32435c248c
Can you access to the same server 172.26.70.26 with same user "jgagne" from windows machine with mstsc.exe?
Direct connection, not via RD Gateway?
Code: Select all
ERRINFO_SERVER_INSUFFICIENT_PRIVILEGES
The user cannot connect to the server due to insufficient access privileges.
Direct connection, not via RD Gateway?