reconnection ?

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robertvg
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Joined: Mon Apr 24, 2017 2:34 pm

reconnection ?

Post by robertvg »

For some reason sometimes our clients lose their connection to the server during the night.
They all show a message "Tcp connection lost. Reconnect?" in the morning.
Is there a way to force them to try to reconnect for 5 minutes or so, so that they present the logon screen again ?
There is a setting in the RDS Local Computer Policy on the server: "Automatic Reconnection" but I don't think this will effect the wtware clients ?
Also useful in case you install updates on the server and you have to reboot it. Same issue.
akatik
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Re: reconnection ?

Post by akatik »

http://wtware.com/logs.html
Take a log when you see the error message on the screen. And show me screen photo.
robertvg
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Joined: Mon Apr 24, 2017 2:34 pm

Re: reconnection ?

Post by robertvg »

See attached
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aka
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Re: reconnection ?

Post by aka »

robertvg
Posts: 26
Joined: Mon Apr 24, 2017 2:34 pm

Re: reconnection ?

Post by robertvg »

Thanks, will try that.
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