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The user and password does not arrive

Posted: Wed Dec 13, 2017 11:46 am
by satpvi
Hello
On Monday, December 11, we made the payment for a wtware license,
but as of today we still do not receive the email with the address, username and password to be able to generate the license.

Re: The user and password does not arrive

Posted: Wed Dec 13, 2017 3:52 pm
by akatik
Hello,
I see no e-mail from share-it.
Could you please send me to license@wtware.com information about your purchase.
Sorry for inconvenience.

Re: The user and password does not arrive

Posted: Wed Dec 13, 2017 6:23 pm
by satpvi
He has already sent several emails to license@wtware.com attaching the copy of the purchase, but nobody answers me.
The email with which the purchase was made is pascualvicente@pascualvicente.com

Re: The user and password does not arrive

Posted: Wed Dec 13, 2017 8:57 pm
by akatik
Finally we found your e-mail. Please, recheck your mailbox. We sent you two e-mails - from gmail.com and from wtware.com