The user and password does not arrive

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satpvi
Posts: 2
Joined: Wed Dec 13, 2017 11:42 am

The user and password does not arrive

Post by satpvi » Wed Dec 13, 2017 11:46 am

Hello
On Monday, December 11, we made the payment for a wtware license,
but as of today we still do not receive the email with the address, username and password to be able to generate the license.

akatik
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Re: The user and password does not arrive

Post by akatik » Wed Dec 13, 2017 3:52 pm

Hello,
I see no e-mail from share-it.
Could you please send me to license@wtware.com information about your purchase.
Sorry for inconvenience.

satpvi
Posts: 2
Joined: Wed Dec 13, 2017 11:42 am

Re: The user and password does not arrive

Post by satpvi » Wed Dec 13, 2017 6:23 pm

He has already sent several emails to license@wtware.com attaching the copy of the purchase, but nobody answers me.
The email with which the purchase was made is pascualvicente@pascualvicente.com

akatik
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Posts: 265
Joined: Mon Jan 17, 2005 6:30 pm
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Re: The user and password does not arrive

Post by akatik » Wed Dec 13, 2017 8:57 pm

Finally we found your e-mail. Please, recheck your mailbox. We sent you two e-mails - from gmail.com and from wtware.com

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