Token support request (Watchdata)

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Carlos
Posts: 3
Joined: Fri May 06, 2016 3:29 pm

Token support request (Watchdata)

Post by Carlos » Fri May 06, 2016 3:40 pm

Hello,

I sent email to support@wtware.com on 29/01/2016, and no response received.

We are users of WTware in our Thin Clients.
I need to redirect a USB Key (USB SmartCard) for the RDP server.
The smartcard tab not found an option that looks like the device I'm using, its manufacturer is "Watchdata." idVendor = 163C and idProduct = 0407.

I'm using WTware v.5.4.14


I await a return.
thank you

aka
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Re: Token support request (Watchdata)

Post by aka » Sat May 07, 2016 1:50 pm

Here is the manual about new tokens and smartcards in WTware: http://wtware.com/docs5/smartcard.html

Carlos
Posts: 3
Joined: Fri May 06, 2016 3:29 pm

Re: Token support request (Watchdata)

Post by Carlos » Thu May 12, 2016 6:42 pm

I sent the requested data to wtware@support.ru, and the mail can not be delivered. I sent support@wtware.com

I wait for a return.

aka
SUPPORT
SUPPORT
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Re: Token support request (Watchdata)

Post by aka » Fri May 13, 2016 9:40 am

Send you the answer. (Correct e-mail is support@wtware.ru, not wtware@support.ru)

Carlos
Posts: 3
Joined: Fri May 06, 2016 3:29 pm

Re: Token support request (Watchdata)

Post by Carlos » Fri May 13, 2016 8:23 pm

Ok, please correct on page http://wtware.com/docs5/smartcard.html

aka
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Re: Token support request (Watchdata)

Post by aka » Sun May 15, 2016 9:14 am

Thanks. Fixed.

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