Can't use smartcard reader with wtware in Raspberry Pi 3B

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andrenoites
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Can't use smartcard reader with wtware in Raspberry Pi 3B

Post by andrenoites »

Hi all
I can´t use my cardreader (PC USB-TR) with WTware 6.0.86/RPi running in a Pi 3B connected to Windows server 2019.
But the came cardreader works if I use WTware 6.0.86 in a AMD desktop computer connected to the same server.

It seem to be related to the raspberry drivers.

Help :roll:
aka
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Re: Can't use smartcard reader with wtware in Raspberry Pi 3B

Post by aka »

https://wtware.com/logs.html

Show me please both logs. From AMD desktop computer and from Raspberry.

support@wtware.com
andrenoites
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Re: Can't use smartcard reader with wtware in Raspberry Pi 3B

Post by andrenoites »

Thanks for the fast response.

Both logs as your request:
https://www.filemail.com/d/mcrneudomqjeqdi
aka
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Re: Can't use smartcard reader with wtware in Raspberry Pi 3B

Post by aka »

607119 seconds uptime. Seven days. Please, reboot it.

And show me FULL log. From boot to error. Not several last lines.

PS: do you use the same card in both cases?
andrenoites
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Re: Can't use smartcard reader with wtware in Raspberry Pi 3B

Post by andrenoites »

Sorry
Here they are, full logs:

https://www.filemail.com/d/svzivzlucglsiul

In both cases we are using the same card and same reader
akatik
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Re: Can't use smartcard reader with wtware in Raspberry Pi 3B

Post by akatik »

I don't see trivial problem. Both logs look good. We need to go deeper. I'm not sure we'll find something useful there.

Write to config:

Code: Select all

smartcard=auto, debug, debug_pcscd
And show me the same log from Raspberry. Log can be large. Please save the log immediately after first wrong behavior.

Btw, did you try this reader with Raspberry OS? If it won't work with Raspberry OS, it's better to google solution for Raspberry first.
andrenoites
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Re: Can't use smartcard reader with wtware in Raspberry Pi 3B

Post by andrenoites »

Here it is, the log from the raspberry:

https://www.filemail.com/d/svgxmaiggcuuact

Thanks
akatik
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Re: Can't use smartcard reader with wtware in Raspberry Pi 3B

Post by akatik »

It seems to be related to the raspberry drivers. Raspberry USB controller drivers, or Raspberry USB hardware. Sorry, I see no solution at our level 🙁
andrenoites
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Re: Can't use smartcard reader with wtware in Raspberry Pi 3B

Post by andrenoites »

Ok thanks for the reply.
Can you tell me some other card reader models that is known to work with this setup?
akatik
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Re: Can't use smartcard reader with wtware in Raspberry Pi 3B

Post by akatik »

I can not 🙁

I have two acr39u. They look the same and have the same stickers on them. One of them works with Raspberry, second does not.
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