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USB - Camera redirection error

Posted: Mon Apr 23, 2018 11:48 am
by BBauer
Greets,

Camera redirection worked fine - now after weeks of usage I can't copy content of the Camera anymore. It freezes in the process of copying.
OS: Windows Server 2012 R2

Logs:

[ KERNEL] [ 109.722432] usb 1-1.4: new high-speed USB device number 6 using dwc_otg
[rdpdr-usb 04a9:3241] [ 109.853094] Device connected. USB Id 04a9:3241, bus Id 1-1.4, BUSNUM 1, DEVNUM 6.
[ KERNEL] [ 109.853747] usb 1-1.4: New USB device found, idVendor=04a9, idProduct=3241
[ KERNEL] [ 109.853761] usb 1-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ KERNEL] [ 109.853768] usb 1-1.4: Product: Canon Digital Camera
[ KERNEL] [ 109.853775] usb 1-1.4: Manufacturer: Canon Inc.
[ KERNEL] [ 109.853782] usb 1-1.4: SerialNumber: ERASED
[rdpdr-usb 04a9:3241] [ 110.556013] INTERRUPT_TRANSFER: OutputBufferSize 32 and wMaxPacketSize 8.
[rdpdr-usb 04a9:3241] [ 110.556151] INTERRUPT_TRANSFER: OutputBufferSize set to 8.
[rdpdr-usb 04a9:3241] [ 118.711034] INTERRUPT_TRANSFER: OutputBufferSize 32 and wMaxPacketSize 8.
[rdpdr-usb 04a9:3241] [ 118.711176] INTERRUPT_TRANSFER: OutputBufferSize set to 8.
[rdpdr-usb 04a9:3241] [ 118.743043] INTERRUPT_TRANSFER: OutputBufferSize 32 and wMaxPacketSize 8.
[rdpdr-usb 04a9:3241] [ 118.743141] INTERRUPT_TRANSFER: OutputBufferSize set to 8.
[rdpdr-usb 04a9:3241] [ 118.774687] INTERRUPT_TRANSFER: OutputBufferSize 32 and wMaxPacketSize 8.
[rdpdr-usb 04a9:3241] [ 118.774780] INTERRUPT_TRANSFER: OutputBufferSize set to 8.
[rdpdr-usb 04a9:3241] [ 118.806450] INTERRUPT_TRANSFER: OutputBufferSize 32 and wMaxPacketSize 8.
[rdpdr-usb 04a9:3241] [ 118.806542] INTERRUPT_TRANSFER: OutputBufferSize set to 8.
[rdpdr-usb 04a9:3241] [ 118.840887] INTERRUPT_TRANSFER: OutputBufferSize 32 and wMaxPacketSize 8.
[rdpdr-usb 04a9:3241] [ 118.840984] INTERRUPT_TRANSFER: OutputBufferSize set to 8.
[rdpdr-usb 04a9:3241] [ 118.871080] INTERRUPT_TRANSFER: OutputBufferSize 32 and wMaxPacketSize 8.
[rdpdr-usb 04a9:3241] [ 118.871178] INTERRUPT_TRANSFER: OutputBufferSize set to 8.
[rdpdr-usb 04a9:3241] [ 133.839455] rdpdr[usb]-main.cpp ( 462): -- ERROR -- INTERNAL ERROR. Please, contact WTware tech support.
[rdpdr-usb 04a9:3241] [ 133.839603] rdpdr[usb]-main.cpp ( 1849): -- ERROR -- INTERNAL ERROR. Please, contact WTware tech support.

Anything else I can provide?
I erased the SN manually before posting.

Regards,

BBauer

Re: USB - Camera redirection error

Posted: Mon Apr 23, 2018 4:05 pm
by akatik
Full terminal log send me to support@wtware.com