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USB mouse stops working till reboot

Posted: Fri May 08, 2020 4:34 pm
by jazzldazzl
Dear All,

I´m on Wtware 5.8.72, and have always faced this issue:

I have a logitech keyboard and mouse set connected with a USB dongle, and sometimes - it can take hours - it just stops working. I see no pattern in when it´s happening, and the only cure is to reboot the raspberry. The keyboard continues to work while this is happening.

Any advise?

Thanks in advance!

Re: USB mouse stops working till reboot

Posted: Sun May 10, 2020 10:40 pm
by aka
Wired mouse.
Also, google the same issue for Raspbian. Perhaps, google will tell some magic for kernel command line to write into cmdline.txt

Re: USB mouse stops working till reboot

Posted: Wed May 20, 2020 2:01 pm
by jazzldazzl
Thank you both!

I´ll try adding the suggested text, as well as maybe swapping the set for a different model.

Re: USB mouse stops working till reboot

Posted: Sat May 23, 2020 1:34 am
by jazzldazzl
Ouch, there was a post here by somebody telling which cmdline.txt command that works great for this, but it´s been removed :( Any idea what that was? Didn´t have time to test it yet...

Re: USB mouse stops working till reboot

Posted: Sun May 24, 2020 5:45 pm
by aka
Human factor. I've deleted Overmind account by mistake and I can not restore it. Very sad :(

Perhaps, solution was:
One more workaround: add "usbhid.mousepoll=0" before word "quiet" info cmdline.txt on boot SD.

Re: USB mouse stops working till reboot

Posted: Mon May 25, 2020 11:47 am
by jazzldazzl
aka wrote: Sun May 24, 2020 5:45 pm Human factor. I've deleted Overmind account by mistake and I can not restore it. Very sad :(

Perhaps, solution was:
One more workaround: add "usbhid.mousepoll=0" before word "quiet" info cmdline.txt on boot SD.
Ouch yes, that sucks :(

I already have added usbhid command in cmdline.txt, but not quiet.
Should it look like this:

usbhid.mousepoll=0 quiet

or like this:

usbhid.mousepoll=0
quiet

Thanks in advance!

Re: USB mouse stops working till reboot

Posted: Mon May 25, 2020 10:13 pm
by aka
First is ok. Second is NOT ok. cmdline.txt is single line.

Re: USB mouse stops working till reboot

Posted: Tue May 26, 2020 12:36 pm
by jazzldazzl
aka wrote: Mon May 25, 2020 10:13 pm First is ok. Second is NOT ok. cmdline.txt is single line.
Thank you, but that resulted in that after 5 mins I could only move the mouse pointer in the upper left 5 % of the screen..

Re: USB mouse stops working till reboot

Posted: Thu May 28, 2020 11:35 am
by Overmind
aka wrote: Sun May 24, 2020 5:45 pm Human factor. I've deleted Overmind account by mistake and I can not restore it. Very sad :(

Perhaps, solution was:
One more workaround: add "usbhid.mousepoll=0" before word "quiet" info cmdline.txt on boot SD.
:D I'm back 8)

no problem, can happen sometimes

Re: USB mouse stops working till reboot

Posted: Thu May 28, 2020 12:32 pm
by aka
jazzldazzl wrote: Tue May 26, 2020 12:36 pm ...that resulted in that after 5 mins I could only move the mouse pointer in the upper left 5 % of the screen..
https://wtware.com/docs5/logs.html

Re: USB mouse stops working till reboot

Posted: Fri May 29, 2020 11:29 pm
by jazzldazzl
Thanks all. I´ve now swapped the keyboard and mouse with a different Logitech model, and this seems to have resolved my problems!