WTware Technical Support

Hello,

I’m using a Pi 4 to RDP to a Windows Machine. The Pi 4 has two monitors connected. Works great!

I also use VNC to connect to the Pi 4 thin client for remote support of the workstation. But I can’t get both monitors in my VNC session. I can only see the one main monitor. I’m using ultravnc as my viewer. Does anyone have experience with connecting to a wtware thin client and being able to see either monitor desktop? I want to make sure during remote assistance that I can see either display. What vnc viewer would work best for my use case.

Thank you.

VNC has no support for dual displays. Run second VNC session and connect to port 5901 instead of default port 5900 to see second display.

Excellent! using port 5901 works perfectly.

I see there is a "Monitor 1" and "Montor 2" in wtware configurator. Are these used to show me what is on the screen of a running Pi thin client? If so, how do I use Monitors?

thank you,

greavette wrote: ↑Tue Jan 07, 2020 11:03 pm I see there is a "Monitor 1" and "Montor 2" in wtware configurator. Are these used to show me what is on the screen of a running Pi thin client? If so, how do I use Monitors?

"Monitor 1" and "Montor 2" tabs are needed to configure what should be placed on these screens - connections and settings. Just open configurator and look what is on these tabs and how they are changed when you're specify in Text tab two displays, connections.

VNC viewer is not yet implemented in wtware configurator.

Thanks for the clarification Akatik. I see how Monitor tabs work now.

Thank you.

To confirm...there is a roadmap to implement VNC viewer into configurator? That would be very useful. Any timeline on that update?

Thank you.

greavette wrote: ↑Thu Jan 09, 2020 12:44 am To confirm...there is a roadmap to implement VNC viewer into configurator? That would be very useful. Any timeline on that update?

Working on it. Can't say about timeline.

Ok, thank you.

akatik wrote: ↑Tue Jan 07, 2020 6:58 pm VNC has no support for dual displays. Run second VNC session and connect to port 5901 instead of default port 5900 to see second display.

How can you run a second vnc session?

On Windows side. Run vncviewer.exe once more.