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Printer in Windows Server 2019
Posted: Wed Apr 03, 2019 5:52 pm
by ogabrielluiz
Hello!
I've been able to install printers in WTware without issues but today I'm trying to install a certain Bematech printer and can't make it work.
The printer needs to be installed through a software of theirs and I can define the IP address just fine. What I am unable to do is enable bidirectional support because it is grayed out. I don't know if this would make it not work.
It is the first time I install WTware and a printer in a Windows Server 2019 so I was wondering if this could be the issue.
The model of the printer is: MP-4200 TH.
I'm trying to install using
and Static IP.
Thanks in advance.
Re: Printer in Windows Server 2019
Posted: Wed Apr 03, 2019 6:25 pm
by akatik
1.
https://wtware.com/logs.html
2. On Windows machine run Device Manager. Look carefully at USB devices and COM/LPT ports. Then connect printer to this Windows machine. Which new device will appear? Disconnect and look again. I want to know all new devices. More than one new device may be added.
Re: Printer in Windows Server 2019
Posted: Thu Apr 04, 2019 11:24 pm
by ogabrielluiz
Hey, akatik. Thanks for the response.
I've attached the log.
I was unable to to the second thing because the person with the device didn't have time today.
Maybe you can find something in the log.
Cheers.
Re: Printer in Windows Server 2019
Posted: Fri Apr 05, 2019 4:04 pm
by aka
Remove "printer = usb". This device is not USB printer.
Add:
And make new log.
Re: Printer in Windows Server 2019
Posted: Thu Apr 11, 2019 4:03 pm
by ogabrielluiz
Heres the log with the changes you asked.
We are still not able to print.
Thanks for the help.
Re: Printer in Windows Server 2019
Posted: Thu Apr 11, 2019 4:23 pm
by ogabrielluiz
akatik wrote: ↑Wed Apr 03, 2019 6:25 pm
1.
https://wtware.com/logs.html
2. On Windows machine run Device Manager. Look carefully at USB devices and COM/LPT ports. Then connect printer to this Windows machine. Which new device will appear? Disconnect and look again. I want to know all new devices. More than one new device may be added.
About the number 2. With the config
serial = com1(usb) I tried this but nothing happens.
Re: Printer in Windows Server 2019
Posted: Thu Apr 11, 2019 8:09 pm
by akatik
This printer has serial port wrapped into USB. With "serial=com1(usb)", WTware redirects serial port named COM1 to Windows. Can you configure windows printer driver to print to COM1?
Also, you may try "printer=usb-com".
Re: Printer in Windows Server 2019
Posted: Fri Apr 12, 2019 2:27 pm
by ogabrielluiz
akatik wrote: ↑Thu Apr 11, 2019 8:09 pm
This printer has serial port wrapped into USB. With "serial=com1(usb)", WTware redirects serial port named COM1 to Windows. Can you configure windows printer driver to print to COM1?
Instead of the raspberry Pi's IP?
Re: Printer in Windows Server 2019
Posted: Fri Apr 12, 2019 2:58 pm
by ogabrielluiz
akatik wrote: ↑Thu Apr 11, 2019 8:09 pm
Also, you may try "printer=usb-com".
Is it "usb-com" or "usb;com"?
Re: Printer in Windows Server 2019
Posted: Fri Apr 12, 2019 3:05 pm
by aka
It is "usb-com". Look at windows configurator. It knows right values.