Smartcard and card-reader redirection in WTware

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digitalcomposer
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Joined: Tue Jun 26, 2018 8:49 am

Smartcard and card-reader redirection in WTware

Post by digitalcomposer » Tue Jun 26, 2018 9:22 am

Hi

I want to open discuss here about Smartcard.

I have buy this acr39u - ACR39U (072f:b100) usb redaer supported on your list https://wtware.com/docs5/config.html#smartcard.

I use RaspberryPi and the device is not working properly, when the card is one time removed from the reader, second login is not possible.

I hope when you sell your OS that there is also support for the supported devices.

I think this will be usefull also for another peopel and hope you fix the problem.

Thanks.

akatik
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Re: Smartcard and card-reader redirection in WTware

Post by akatik » Wed Jun 27, 2018 1:26 pm

We add device to supported after some user reports it works. This reader was added years ago. Perhaps something was changed in driver or in kernel usb code. Or manufacturer sells another device with the same name. I've just added "some devices are not supported" to list. In general, "some devices are not supported" is true for all other devices. We have less than a half of devices listed, so we can not test them.

digitalcomposer
Posts: 8
Joined: Tue Jun 26, 2018 8:49 am

Re: Smartcard and card-reader redirection in WTware

Post by digitalcomposer » Thu Jun 28, 2018 5:03 pm

Hi

Sorry but your answer is not so serious.

Your product is not for home user, your product is for Companys and if you want to sell wtware on Companys this answer and support is no go.

digitalcomposer
Posts: 8
Joined: Tue Jun 26, 2018 8:49 am

Re: Smartcard and card-reader redirection in WTware

Post by digitalcomposer » Fri Jun 29, 2018 2:14 pm

Any help?

akatik
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Re: Smartcard and card-reader redirection in WTware

Post by akatik » Sun Jul 01, 2018 11:42 am

Send us one device if you have a lot of similar and we will try to support it. Or try more recent card reader. It's better to try device that works with raspbian on raspberry.


digitalcomposer
Posts: 8
Joined: Tue Jun 26, 2018 8:49 am

Re: Smartcard and card-reader redirection in WTware

Post by digitalcomposer » Thu Jul 05, 2018 9:23 am

Status Update:

I have installed pcsc-tools on raspbian stretch. When i run pcsc_scan -n i can see when the card is removed or inserted.


Tue Jul 3 07:57:09 2018
Reader 0: ACS ACR39U ICC Reader 00 00
Card state: Card inserted,
ATR: 3B DD 18 00 81 31 FE 45 80 F9 A0 00 00 00 77 01 08 00 07 90 00 FE

Tue Jul 3 07:57:19 2018
Reader 0: ACS ACR39U ICC Reader 00 00
Card state: Card removed,

Tue Jul 3 07:57:20 2018
Reader 0: ACS ACR39U ICC Reader 00 00
Card state: Card inserted,
ATR: 3B DD 18 00 81 31 FE 45 80 F9 A0 00 00 00 77 01 08 00 07 90 00 FE

Tue Jul 3 07:57:21 2018
Reader 0: ACS ACR39U ICC Reader 00 00
Card state: Card removed,


So now Andrey will test again and send me a test build of wtware.

digitalcomposer
Posts: 8
Joined: Tue Jun 26, 2018 8:49 am

Re: Smartcard and card-reader redirection in WTware

Post by digitalcomposer » Fri Jul 27, 2018 4:41 pm

The problem is in WTWARE but no fix at the moment.

digitalcomposer
Posts: 8
Joined: Tue Jun 26, 2018 8:49 am

Re: Smartcard and card-reader redirection in WTware

Post by digitalcomposer » Mon Aug 06, 2018 4:34 pm

After many tests, AC39U is not working under WTWARE, there is also no support for any reader at 100%.

digitalcomposer
Posts: 8
Joined: Tue Jun 26, 2018 8:49 am

Re: Smartcard and card-reader redirection in WTware

Post by digitalcomposer » Thu Aug 16, 2018 9:23 am

We change the card-reader to Omnikey 3021, this reader is working.

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