PC banking not working

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Dario
Posts: 6
Joined: Wed Feb 14, 2018 10:03 am

Re: PC banking not working

Post by Dario » Wed Feb 14, 2018 11:51 am

Thanks Aka for the support, I tried the version but it still does not work ...
the card is queried but windows says that there are no valid certificates.
I am available for any test

akatik
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Joined: Mon Jan 17, 2005 6:30 pm
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Re: PC banking not working

Post by akatik » Thu Feb 15, 2018 7:21 pm

Test results "still does not work" and "no valid certificates" are useless. Give me as much information as you can.

Read carefully: https://wtware.com/logs.html There are no instruction "cut five lines of log".

And screenshots with problem: in wtware and the same screen in mstsc.exe.

Dario
Posts: 6
Joined: Wed Feb 14, 2018 10:03 am

Re: PC banking not working

Post by Dario » Fri Feb 16, 2018 10:13 am

OK!
Attached the log and screenshots.
This is a smartcard (https://www.pec.it/smart-card-formato-c ... edito.aspx) for digital file signature

Thanks for the support
Dario
Attachments
log.txt
(124.5 KiB) Downloaded 4 times

Dario
Posts: 6
Joined: Wed Feb 14, 2018 10:03 am

Re: PC banking not working

Post by Dario » Fri Feb 16, 2018 10:14 am

after_login_scard.jpg
after_login_scard.jpg (33.58 KiB) Viewed 135 times
The attachment after_login_scard.jpg is no longer available

Dario
Posts: 6
Joined: Wed Feb 14, 2018 10:03 am

Re: PC banking not working

Post by Dario » Fri Feb 16, 2018 10:14 am

scard_login.jpg
scard_login.jpg (27.77 KiB) Viewed 135 times

Dario
Posts: 6
Joined: Wed Feb 14, 2018 10:03 am

Re: PC banking not working

Post by Dario » Tue Feb 20, 2018 10:39 am

Good morning, do you need more details to analyze the problem?

akatik
SUPPORT
SUPPORT
Posts: 227
Joined: Mon Jan 17, 2005 6:30 pm
Contact:

Re: PC banking not working

Post by akatik » Fri Feb 23, 2018 9:25 am

Try wtware 5.8.2. And please, read carefully: https://wtware.com/docs5/logs.html Especially paragraph 4: "Make as few actions as possible".

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