Raspberry Pi 3B freeze at random

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Raspberry Pi 3B freeze at random

Post by fanolito » Thu Apr 20, 2017 3:04 pm

Dear WTware users on Raspberry Pi 3B,

Since a couple of weeks we are using WTware on 25 Raspberry Pi's version 3B in a computer class. Everything works great and it really is a great solution for us.

We only encountered 1 problem: some Raspberry Pi's sometimes freeze. The only way to get them working again, is by plugging them out and in the power connector, so they start up again. When they freeze the screen freezes and all the input freeze.

What could be the reason for this?

Our setup:

Raspberry Pi 3B with local config
Windows Server 2016 with Multipoint service installed

Thanks in advance!

Sincerely yours,


Posts: 380
Joined: Mon Jan 17, 2005 6:30 pm

Re: Raspberry Pi 3B freeze at random

Post by akatik » Thu Apr 20, 2017 4:31 pm

Run Configurator
Select Raspberry MAC.
Open "Logs" tab.
Press large button "Press here..."
Do not reboot Raspberry. Do not close Configurator.
Wait until Raspberry freezes.
Save log and send it to support@wtware.com

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