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Zotac ZBOX PI330 problem with 2 monitors

Posted: Mon Dec 18, 2017 1:03 pm
by geefox
Hello,

tried to test wtware on a new client -> Zotac ZBOX PI330
There is a strange behaviour. The Zotac Box has 2 video outputs - hdmi and display port.

As you stated in an other thread, i should determine the output names for the config.wtc with following line:

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video=intel(u)
display=1024x768
The results are HDMI1 and HDMI2

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[             X] [   13.906252] [    13.905] (II) intel(0): Output HDMI1 using initial mode 1024x768 +0+0
[             X] [   13.906261] [    13.905] (II) intel(0): Output HDMI2 using initial mode 1024x768 +0+0

If I try to edit the config.wtf file to this, the screens stay black

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video=intel(u)
display=1024x768, HDMI
M2_display=1024x768, HDMI2
I've attached the logfile for determining the config and one with the error.

best regards

Re: Zotac ZBOX PI330 problem with 2 monitors

Posted: Tue Dec 19, 2017 5:54 am
by akatik
I don't understand why it does not work. Try new build: http://wtware.com/testing/201712181803.zip

Re: Zotac ZBOX PI330 problem with 2 monitors

Posted: Tue Dec 19, 2017 10:58 am
by geefox
tried the new build, but same effect.

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[             X] [   14.840940] [    14.840] (II) intel(0): Output HDMI1 connected
[             X] [   14.840950] [    14.840] (II) intel(0): Output HDMI2 connected
adapted config file to above outputs. It looks like the client doesnt recognize the 2nd screen if I specify HDMI and HDMI2

Re: Zotac ZBOX PI330 problem with 2 monitors

Posted: Wed Dec 20, 2017 7:31 am
by akatik
I have no ideas :( Google doesn't find this error "HDMI2 is an invalid output for screen"

Show me log with video=i915(f) and the same display= and m2_display=

Re: Zotac ZBOX PI330 problem with 2 monitors

Posted: Wed Dec 20, 2017 10:19 am
by geefox
tried it only with following, but there was an error. client couldnt detect graphic

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video=i915(f)
display=1024x768

Re: Zotac ZBOX PI330 problem with 2 monitors

Posted: Wed Dec 27, 2017 4:35 pm
by geefox
hello,
maybe it helps if I send you one device, so you guys could test it?

Re: Zotac ZBOX PI330 problem with 2 monitors

Posted: Thu Dec 28, 2017 6:54 pm
by akatik
It would be great. Mail me to aka@wtware.com and I'll give you address.

Re: Zotac ZBOX PI330 problem with 2 monitors

Posted: Wed Jan 03, 2018 11:18 am
by geefox
sent you the mail a few minutes ago - sorry for the late reply, but I was on vacation.
as written in the mail - do you have any "supported" or "featured" hardware models for 2x displayport or 1x hdmi /1x displayport - for example something like the zotac zbox?

best regards

Re: Zotac ZBOX PI330 problem with 2 monitors

Posted: Wed Jan 03, 2018 12:31 pm
by akatik
Noone writes us "hardware works" when hardware works. Your log was first intel log we received this year where we can not run second display. Others should work. Try another manufacturer, not zodac. With intel graphic.

Re: Zotac ZBOX PI330 problem with 2 monitors

Posted: Thu Jan 04, 2018 3:17 pm
by geefox
so, we ordered one HP 260 G2 and one NEO Z83-4 for testing purposes.
I will give you feedback, if one or both are working :D

If both are not working, I think we will send you the hardware for further investigations

Re: Zotac ZBOX PI330 problem with 2 monitors

Posted: Thu Jan 11, 2018 10:48 am
by akatik
Please, try 5.6.24. Perhaps, something changed in newer kernel.

Re: Zotac ZBOX PI330 problem with 2 monitors

Posted: Tue Jan 16, 2018 11:28 am
by geefox
hi, tried the new version, but same problem - i've attached you the logfile

Re: Zotac ZBOX PI330 problem with 2 monitors

Posted: Tue Jan 16, 2018 12:24 pm
by geefox
on the Minix device (http://minix.com.hk/en/products/neo-z83-4) we have a similar problem - when i run only the determine config below, the outputs are HDMI1 and DP2

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video=intel(u)
display=1024x768

so i edited the config file to

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video=intel(u)
display=1024x768, HDMI
M2_display=1024x768, DP2
but the second monitor connected over DP2 stays black.

I've attached you both logfiles, first for determining the proper ports, and second one with the final config

Re: Zotac ZBOX PI330 problem with 2 monitors

Posted: Tue Jan 16, 2018 1:49 pm
by geefox
and the same problem also for the HP 260 G2 - ive tried it with 5.6.24 and 5.6.23

the determine config listed the HDMI1 and DP1 port - so i used the following config:

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intel=video(u)
display=1024x768, HDMI
M2_display=1024x768, DP
but the second monitor stays black

Re: Zotac ZBOX PI330 problem with 2 monitors

Posted: Tue Jan 16, 2018 5:25 pm
by aka
What about "video=i915(f)" ?