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UEFI Error: Failed to mount boot media

Posted: Thu Apr 22, 2021 5:31 pm
by laesyar
When I try to install WTware 6.0.46 from USB with UEFI, the following error is displayed:"
ERROR: Failed to mount boot media. Please, send the photo
of this screen to WTware techsupport and describe:
where do you boot terminal from and what makes
you think, that terminal can boot from it.
It worked fine on the same laptop with WTware version 6.0.24.
Legacy boot works fine with WTware version 6.0.46.

Re: UEFI Error: Failed to mount boot media

Posted: Thu Apr 22, 2021 5:37 pm
by laesyar
Additional information from all.log:
[initrd] bootWay.cpp (132): -- ERROR -- Failed to mount /bootmedia
[initrd] bootWay.cpp (198): -- ERROR -- INTERAL ERROR. Please, contact WTware tech support.
[initrd] bootWay.cpp (251): -- ERROR -- INTERAL ERROR. Please, contact WTware tech support.

Re: UEFI Error: Failed to mount boot media

Posted: Thu Apr 22, 2021 7:07 pm
by aka
Show me FULL all.log

Re: UEFI Error: Failed to mount boot media

Posted: Thu Apr 22, 2021 11:32 pm
by laesyar
aka wrote:
Thu Apr 22, 2021 7:07 pm
Show me FULL all.log
I want to, but then I have to take a lot of photos.
It goes to CLI after the error message, web interface does not work.
I used less /tmp/all.log to view the log file.

Re: UEFI Error: Failed to mount boot media

Posted: Fri Apr 23, 2021 11:59 am
by aka
https://wtware.com/logs.html
Take USB flash, common, small capacity, without passwords, without encryption.

Format it. File system must be only fat32, others won't work.

Connect newly fat32 formatted flash to terminal.

From terminal command line run command:

log

Wait for half a minute. On the screen you may see errors, it's ok. Make photo of the screen and attach photo to e-mail.

Eject USB flash. Connect to windows computer. On this flash should be file all.log.

Re: UEFI Error: Failed to mount boot media

Posted: Wed Apr 28, 2021 11:26 am
by laesyar
Unfortunately that also doesn't work

Re: UEFI Error: Failed to mount boot media

Posted: Wed Apr 28, 2021 9:02 pm
by aka
Please try 6.0.50 wtware version.

Re: UEFI Error: Failed to mount boot media

Posted: Thu Apr 29, 2021 2:45 pm
by laesyar
It works good now, thanks!