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reconnection ?

Posted: Tue May 16, 2017 6:07 pm
by robertvg
For some reason sometimes our clients lose their connection to the server during the night.
They all show a message "Tcp connection lost. Reconnect?" in the morning.
Is there a way to force them to try to reconnect for 5 minutes or so, so that they present the logon screen again ?
There is a setting in the RDS Local Computer Policy on the server: "Automatic Reconnection" but I don't think this will effect the wtware clients ?
Also useful in case you install updates on the server and you have to reboot it. Same issue.

Re: reconnection ?

Posted: Tue May 16, 2017 8:29 pm
by akatik
http://wtware.com/logs.html
Take a log when you see the error message on the screen. And show me screen photo.

Re: reconnection ?

Posted: Wed May 17, 2017 10:31 am
by robertvg
See attached

Re: reconnection ?

Posted: Wed May 17, 2017 11:16 am
by aka

Re: reconnection ?

Posted: Wed May 17, 2017 11:56 am
by robertvg
Thanks, will try that.