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RDP error

Posted: Thu Apr 28, 2016 3:55 pm
by skynet
HI Aka

1 have a problem. My raspberry pi is connected to a Windows 2012 server. The problem is that the Firefox browser will be black. See the attached picture.


Do you have any idea what is this?

Thx
SkyNet

Re: RDP error

Posted: Thu Apr 28, 2016 6:36 pm
by aka
Does Firefox work well when connected with mstsc.exe to the same server with the same username and 16 bit color?
I need terminal log file. From another Windows-computer in web-browser print terminal IP in address line and save log. Send me terminal log to license@wtware.com

Re: RDP error

Posted: Fri Apr 29, 2016 1:25 pm
by Guest
Hi Aka

I sent the logfile

SkyNet

Re: RDP error

Posted: Sun May 01, 2016 2:00 pm
by aka
First of all, you're using old 5.4.18 version for Pi 3. Download and install new version.
And tell me about work in mstsc.exe.

Re: RDP error

Posted: Mon May 02, 2016 10:37 pm
by skynet
I would like change a terminal versions, but I don't know how to do it. Please help me.

Re: RDP error

Posted: Mon May 02, 2016 10:48 pm
by aka
Now WTware does not support remote update.You have to eject your SD and rewrite it.

Before rewriting, backup all files in 'configs' directory on SD. And put them back after you write new WTware version on SD.

Re: RDP error

Posted: Thu May 19, 2016 11:21 am
by skynet
I changed a terminal versions, but the problem same us (the Firefox browser will be black). Do you have other ideads?

Re: RDP error

Posted: Thu May 19, 2016 5:49 pm
by aka
Please, go to another Windows machine (not server console) and run mstsc.exe
Connect to the same server and run firefox. Does it work well?

Re: RDP error

Posted: Mon May 23, 2016 6:23 pm
by skynet

Re: RDP error

Posted: Mon May 23, 2016 7:53 pm
by J1mbo
To summarise - start firefox in safe mode (hold shift) then in advanced options, clear the option to use hardware acceleration. Restart Firefox.