WTware failing to boot from hard drive, sometimes grub screen

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chris@tagsol.co.za
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Joined: Wed Nov 17, 2021 2:42 pm

WTware failing to boot from hard drive, sometimes grub screen

Post by chris@tagsol.co.za »

Installed WTware to hard drive on a mini PC, ask for restart.
Fail to boot from hard drive - need restart - fail again.
Sometimes a grub screen is presented, not sure how to troubleshoot grub errors, complaining need to load kernel.
No idea what to do.
Installed an Ubuntu flavour on the mini PC - working.
Please guide me to troubleshoot.
akatik
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Re: WTware failing to boot from hard drive, sometimes grub screen

Post by akatik »

chris@tagsol.co.za wrote: Wed May 25, 2022 11:46 am Installed WTware to hard drive on a mini PC, ask for restart.
Fail to boot from hard drive
I need at this moment terminal log: http://wtware.com/docs5/logs.html
Last part when there's no network on terminal. Send it to support@wtware.com
akatik
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Re: WTware failing to boot from hard drive, sometimes grub screen

Post by akatik »

Update: we need log AFTER INSTALLATION.

1. Install wtware again.
2. When wtware finishes installation and writes "reboot now", do not reboot. Instead, press ESC. It should run command prompt.
3. From command prompt run command "log" as written in logging manual.
chris@tagsol.co.za
Posts: 5
Joined: Wed Nov 17, 2021 2:42 pm

Re: WTware failing to boot from hard drive, sometimes grub screen

Post by chris@tagsol.co.za »

E-mailed the requested log file.
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