Page 1 of 1

Connects to 2012 R2 as a Temporary Profile

Posted: Mon Jun 18, 2018 4:34 am
by SimonJ
Hi,
I am testing WTWare ver. 5.8.20 using HP Thin Clients.

My template has ask_password = ON so that users don't have to put their password in twice. While this works, it always comes up as having loaded a Temporary Profile in their RDP session.

Change ask_password to Off and their session loads correctly (but they have entered in their password twice).

I have added loadbalanceinfo = tsv://MS Terminal Services Plugin.1.MyFarmCollectionName but still the same result.
I have added the IP address of the other Servers in the Farm in Server parameter but I suppose this is only for redundancy if a particular server was down.

I have the log file from the thin client... do I need to take out sensitive information before attaching it?

Simon J

Re: Connects to 2012 R2 as a Temporary Profile

Posted: Sun Jun 24, 2018 8:33 pm
by akatik
https://wtware.com/docs5/logs.html
Send log to support@wtware.com if you think there is sensitive information.

Re: Connects to 2012 R2 as a Temporary Profile

Posted: Tue Jul 03, 2018 7:59 am
by SimonJ
I attached the full log file and emailed it to support@wtware.com on the 28th June.
I would appreciate you checking it out.
Thanks,
Simon

Re: Connects to 2012 R2 as a Temporary Profile

Posted: Thu Sep 13, 2018 2:04 am
by SimonJ
This issue has stopped happening. Nothing was changed, perhaps it is due to an update in versions or Windows Update from Microsoft.

Simon J

Re: Connects to 2012 R2 as a Temporary Profile

Posted: Fri Jun 14, 2019 7:33 pm
by it@jzflowers
Hello Simon, could you share your config file info? (Excluding any personal info of course) I’m repeatedly getting temp profile on a device and I need to try to see if it’s something I’ve missed