Error

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gbsinformatica

Error

Post by gbsinformatica » Mon Sep 30, 2019 10:27 pm

Good afternoon, could you help me? I have the following problem:

"Server requires 16 bit color depth
Windows Server is able to work with up to 32 bit color..."

Can you tell me if it's a WTWare configuration error or is it a server configuration?

akatik
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Re: Error

Post by akatik » Wed Oct 02, 2019 8:42 pm

It may be fixed either in WTWare configuration or in a server configuration. In message box there is tool name and path to fix on server. On WTware side, add "bpp=16" to config.

Show me the log after the error if nothing of this helps: https://wtware.com/logs.html

gbsinformatica

Re: Error

Post by gbsinformatica » Thu Oct 03, 2019 8:58 pm

akatik wrote:
> It may be fixed either in WTWare configuration or in a server
> configuration. In message box there is tool name and path to fix on server.
> On WTware side, add "bpp=16" to config.
>
> Show me the log after the error if nothing of this helps:
> https://wtware.com/logs.html

Good afternoon, I managed to settle in parts. I noticed that this error happens in the latest version 5.8.62. I even put "bpp = 16", and even changed it inside the config.txt file, but the error remains, I didn't make the change on the server. But all right, I went back to using a version before 5.8.62. Thanks :)

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