WTware Technical Support

No visible changes. When we make significant fixes, we create new topic on forum. In 6.0.2 586-x processors won't be supported anymore. The last wtware, that works on DM&P, RDC etc. CPUs: http://wtware.com/files/586.last/ New linux kernel series: 5.4.x kernel for 64-bit UEFI, 4.19.х kernel for 3...

We implemented Network Level Authentication several years ago. It should work out of box and needs no configuration.

Two similar MACs can not live in the same network.
Two similar CPU IDs can.

Does this reader with this wtware version work with some other cards? Give me please two more logs. Tool from point 3 in instruction https://wtware.com/docs5/smartcard.html 3. In mstsc.exe terminal session connect to terminal USB-token or reader with inserted card, start this application: http://wtw...

Windows Virtual Desktop. WVD. Azure VDI. From your last link, it needs secret Linux SDK. From this link: https://docs.microsoft.com/en-us/azure/virtual-desktop/linux-overview The SDK is currently in development. We'll update this document with instructions to access the SDK when it is available. No,...

What is "Azure VDI"?
We tried to install windows server in Azure and connect to it with WTware. It works.

"display=" option in wtware config on Rapsberry does nothing. It's ignored. WTware uses mode that is set by Raspberry firmware. Raspberry firmware set video mode. config.txt is a configuration file for Raspberry firmware. Solution is here. And it's not related to WTware. Official manual ab...

Delete "disable_splash=1" line in config.txt on SD and try to boot form this SD. If you don't see colored square on screen, it's 100% not wtware problem. Something is wrong on hardware level - SD, Raspberry, HDMI cable or display.

At this point i would need to configure DHCP option 67 What for? , and licensing (as per "Concurrent licenses" section of https://wtware.com/licensing/terms.html). Do i need any additional configuration on the server at this stage? No. or is the upgrade of server not disruptive to clients...

I didn't find linux smart card driver for idVendor=0780, idProduct=1202. Perhaps, we can redirect it as COM port, because of "cdc_acm 1-1.1.2:1.0: ttyACM0: USB ACM device". Try to redirect this device firstly from windows machine to your RDP server with mstsc.exe. In Remote Desktop Connect...

Configuration adjustment in config.txt is available on WTware clients. config.txt parsed by raspberry firmware before WTware boots up. WTware 5.8.88 released on December 09, 2019, so raspberry firmware and linux kernel was new at December 09, 2019. Patches applied after December 09, 2019 are not inc...

No.

http://wtware.com/licensing/terms.html
"License is bound to computer network card MAC-address (Ethernet or WiFi MAC-address of the card, that connects terminal to network)."
You need two licenses.

One more workaround: add "usbhid.mousepoll=0" before word "quiet" info cmdline.txt on boot SD.

I don't know more methods to fix "lacked response" from wtware side. Try it with raspbian. If problem is reproduced in raspbian, google will offer much more ideas.

No. WTware writes directly with video card memory. External agent can not see wtware screen.

What are the best features in SimpleHelp? We currently write our own remote assistant and may implement some features.