WTware Technical Support

"class: 0x00, subclass: 0x00" is not good
In wtware config file:
disk=usb
On the camera, look for mode setting. if there are PTP, MPT or Auto, change it to Mass Storage.
And send us full log to support@wtware.com

http://wtware.com/logs.html

Remove some lines from config file. Usually, config parser complains if you write something strange in config file.

Please, specify in config.txt: It won't work in uppercase.

No. Python is larger than WTware.

Please, send me to support@wtware.com terminal log file: http://wtware.com/logs.html

1. Read this manual again: http://wtware.com/docs5/smartcard.html We added new tool in "smartcard.zip" here. Run it in mstsc.exe session with redirected reader and collect information for one card. Send it to support@wtware.com 2. Make me a log with ONE error. Reboot client, login, run app...

Really, reader is not recognized too. There are no open source Linux drivers for device "0ca6:0010".

Error in error-recovery tools
Remove all unnecessary lines from config file.
Reboot terminal.
Open terminal IP in veb browser instead of configurator. And open "Log" page. Save log here.

Try to change date on both servers (terminal and licensing).Will it seize? Microsoft licensing is a magic. Many years ago wtware always worked with temporary licenses, not permanent. In 2012R2, I see working licensing - in "PER Device" mode license bound to hostname we specify in clienthos...

1. Connect reader to Raspberry.
2. Boot until windows login.
3. Таке wtware log from raspberry: http://wtware.com/logs.html
I just want to know reader's USB ID to find Linux driver.

I still do not understand the problem. WTware connects to server and does not claim about licensing server error. What else do you need?

We need WTware terminal log file: http://wtware.com/logs.html

It is impossible to redirect these 2 USB printers if everything you tell "can't get it to work".
Show me all testing results. Screenshot of every step you do and logs after you tried to print http://wtware.com/logs.html

Shortly speaking, I don't know. I can look on this if you send me everything you know about it. Screenshots, docs...

We are using Windows Server 2008 R2 DHCP and WTWare TFTP. Our WTware TFTP should send file of a right version to Raspberry. Choose recent (5.4.96 already, install it please) version in configurator and reboot Raspberry. And show me TFTP service log after you reboot Raspberry. Icon with a wrench in ...