WTware Technical Support

WTware https web interface accepts SSLv2 (older than tls 1.0) for years because of ancient wget.exe using in windows scripts. No one was worried. Until this week. Now it's a problem for many people. What happened? Please try this SD image, write on SD in native Raspberry Imager: http://wtware.com/te...

In general, not. Thin client is closer to typewriter. It's better to use phone than typewriter to make calls. You may try to redirect camera as USB device: 1. https://forum.wtware.com/viewforum.php?f=27 2. https://forum.wtware.com/viewforum.php?f=25 Sometimes it works. Not so good as real phone. And...

Use local playback for video. The cheapest TV stick will play video better than remote desktops.

Documentation is outdated. redraw_delay= is from ancient time when the most complicated task for thin client was to draw font chars. It's ignored with newer video codecs. We should remove it now.

There is no way to adjust video frame rate, sorry.

If hardware overheated, you may:

1. Add heat sink.
2. Use metal case that acts as large heat sink (look at reviews, there are lot of useless metal cases for Pi which do not dissipate heat).
3. Use another x86 hardware, with more perfomance.

There is no software method to dissipate heat.

Issue: user locks RDP session using Win+L, then network is lost for some littile time (for example ethernet cable is disconnected for a minute). After that terminal session reconnects and unlocks without asking password. WTware knows nothing about lock using Win+L. WTware sees that connection is los...

Chromium is updated at every wtware version. Next wtware version should be this month.

The most common cause of "Oh, Snap" is memory shortage. New Chromium usually uses more memory, not less...

For chrome write single line into wtware config:
VLC is not ported to WTware for Pi now.

"boot drivers" is a nice phrase to show difference between linux kernel for Amlogic / Rockchip / etc. and linux kernel for Raspberry Pi. For Amlogic we have "boot drivers". For Raspberry we have maintained kernel with commits every week for years: https://github.com/raspberrypi/l...

Run WTware installer. There you may specify another HTTP port.

There are five license generators, use may use another link from e-mail we sent you. Sometimes hardware fails and therefore we have reserve servers. They all are synchronized and you may use any of them.

Open "DHCP" tab, there's the field for comment there.

No such way.

No. 1. Too slow. Very slow. Raspberry Pi 2 is much faster than Zero. 2. No ethernet. Wi-Fi is bad. Onboard Wi-Fi without antenna is twice as bad. Millisecond delays are invisible in web browsing over Wi-Fi and will make you crazy when working interactively with RDP. Old x86 computers, too slow for W...

Send photo of this screen and terminal log to support@wtware.com

"Directly on terminal, when terminal failed to connect to network" in manual:
http://wtware.com/docs5/logs.html