WTware Technical Support

1. please install and run one of new versions - 5.0.7 or 5.1.14
2. specify ask_password=on in configuration file
3. then go directly to login screen, save and send me log

By default, Windows Server 2008, used in terminal server \ Citrix environment, does not allow standard users to change their font sizes. There is an option available to change font sizes, but it is locked for administrators only. This is a Windows Server 2008 feature. If you try to use standard Wind...

Yes, we are sure.
Did it ask password in wtware screen for the first time?
Did you uncheck this checkbox on all terminal servers?

Please, update wtware version. I see "Remote control started." text in log. Several issues with remote control were fixed before wtware 5.0.7. If the problem will appear again, I will ask you to upgrade once more to wtware 5.1.10. So it's reasonable to upgrade to 5.1.10 now, not to 5.0.7. ...

wtware 5.1.10 allows you to modify config file via http. Copy five license lines to config file. If you do something wrong, terminal may not boot. I think it is not good idea to edit something on device wich is not easy to access physically. Install tftp server somewhere near terminal and put config...

2008 server? Look at ask_password option http://wtware.com/docs5/config.html#ask_password

In 2003 server, 1. Open Terminal Services Manager fullscreen maximized. 2. Display session status. 3. Press "Reset Counters". 4. Minimize to tray and maximize window five times. Here is a counters: c0.png 5. Reset terminal and repeat with rdpcompression=on in config file. Here are counters...

Press Del button at boot start when terminal shows Press DEL to enter SETUP message.
Choose "Configure video card" from menu.
Select correct resolution, try different drivers.

We need terminal log.

To improve graphic perfomance specify rdpcompression=on, bpp=16 parameters and do not enable desktop wallpapers. Is that what you are talking about?

Yes, it's our common practice, only if you'll buy at least 10 licenses at once. Please, contact us by e-mail (support@wtware.com) before next purchases.

Fixed in 5.1.x
http://wtware.com/download.html

1. WTware 5.0.7 works with Terminal Services Session Broker. You may need "ask_password=on" option if it asks password after redirection.
2. Yes. http://wtware.com/buy.html
WTware works without licenses, you can try with your server on your hardware before buy.

Sorry, not supported now.