WTware Technical Support

I'm surprised that wtware uses mdns. Show me what your firewall reports. Also show me wtware terminal log with the same IP as in reported mdns packets: http://wtware.com/logs.html

Please. Show. Me. The. Logs.

Full logs.

On every case that didn't work.

Send to support@wtware.com if it includes any sensitive data and cannot be published.

1. Here is the manual for creating logs: http://wtware.com/logs.html There are four items and no text "delete everything interesting and show only few lines". 2. In reference thread "Rename it from "vhusbdarmpi4" to "vhusbdarm". What if not rename binary? Change fi...

With WTware it is possible to make another display on projector. Duplication is not implemented.

As far as I know with native Raspberry OS you can make another display OR duplicate image from main screen.

Will be done. Sorry, no terms now.

Yes. In some cases. I know at least two problems: 1. Terminal server should run on bare hardware. As far as I know GPU is not used in Hyper-V virtual machines. 2. RDP should use h264: https://forum.wtware.com/viewtopic.php?t=57528 By default, Microsoft-developed encoding used in RDP. It's more simpl...

Now only three variants are available: default Win-N, Win-Ctrl-N and disabled.

I can add any sequence. Please, only one sequence. Win-Alt-N ? Win-Alt-left Ctrl-right Shift-N ?

In wtware version 6.2.14 embedded in terminals webserver should accept only TLS 1.2.

Sorry for a delay. As far as I understand, we should prepare wpa_supplicant.conf and run wpa_supplicant as we do for Wi-Fi, but on Ethernet interface. Before asking DHCP or apply static IP to interface. Right? Should we generate default wpa_supplicant.conf or always require user-provided wpa_supplic...

The screenswitch= parameter should affect the arrow keys now. 1. Show me terminal log: http://wtware.com/logs.html so I can find screenswitch= parameter value active now. 2. Which keys and in which order do you press? Please, be extremely strict. "Press and keep pressed left win, press left arr...

Sorry, too busy now. I'll answer here after we upload next version.

No. Only if you have a hundred devices and a lot of time. Because we have none and never tried.

No such setting now. WTware is a thin client for single user and VNC in wtware is for single administrator that remotely assists single user. Why does single thin client user need multiple remote assistants?

WTware has our own RDP client.

Now, printer driver should be installed on remote server. Printer driver installed on remote server should convert PDF to commands for a specific printer model and send bytes with printer commands by network to WTware. WTware only resends bytes from network to USB.