Search found 13 matches

by frujo
Fri Mar 20, 2020 3:24 pm
Forum: WTware on Raspberry Pi 4, Raspberry Pi 3B+, Pi 3 and Pi 2
Topic: dropouts with desktop set CHERRY DW 3000
Replies: 3
Views: 7213

Re: dropouts with desktop set CHERRY DW 3000

After update the bootloader vl805-000137ad and install latest version 5.8.91 the dropouts still exists. Following variants I have tested: - vl805-000137ab + 5.8.88 - vl805-000137ab + 5.8.91 - vl805-000137ad + 5.8.88 - vl805-000137ad + 5.8.91 All of them results into dropouts, that means either the m...
by frujo
Tue Mar 17, 2020 10:31 am
Forum: WTware on Raspberry Pi 4, Raspberry Pi 3B+, Pi 3 and Pi 2
Topic: dropouts with desktop set CHERRY DW 3000
Replies: 3
Views: 7213

Re: dropouts with desktop set CHERRY DW 3000

Sorry for the late response (because of illness), today I will upgrade the bootloader to current version and give you an feedback.
Thanks up to here.
by frujo
Wed Mar 11, 2020 2:27 pm
Forum: WTware on Raspberry Pi 4, Raspberry Pi 3B+, Pi 3 and Pi 2
Topic: dropouts with desktop set CHERRY DW 3000
Replies: 3
Views: 7213

dropouts with desktop set CHERRY DW 3000

Hello, 2 month ago I wrote about problems with desktop set CHERRY DW 5100. After contact with the manufacterer we found out that the manufacterer has changed some components in the board layout. This caused the dropouts. The manufacterer was able to reproduce the fault and have exchanged the desktop...
by frujo
Tue Jan 14, 2020 1:37 pm
Forum: WTware on Raspberry Pi 4, Raspberry Pi 3B+, Pi 3 and Pi 2
Topic: desktop set CHERRY DW 5100 with dropouts
Replies: 11
Views: 13078

Re: desktop set CHERRY DW 5100 with dropouts

Hello again, it seems that the bootloader caused the problem. After update bootloader there are no more dropouts while writing or moving the mouse. What we have done: - power off, unplugged all connecting cables and SD card (WTware) - unpacking bootloader on empty SD card - plugged in SD card with b...
by frujo
Mon Jan 13, 2020 10:30 pm
Forum: WTware on Raspberry Pi 4, Raspberry Pi 3B+, Pi 3 and Pi 2
Topic: desktop set CHERRY DW 5100 with dropouts
Replies: 11
Views: 13078

Re: desktop set CHERRY DW 5100 with dropouts

Good evening,
I have updated the bootloader with the version in the link above.
Until now (in about 4 hours) there are no dropouts of the desktop set, but I want to do some more testing tomorrow.
by frujo
Mon Jan 13, 2020 2:45 pm
Forum: WTware on Raspberry Pi 4, Raspberry Pi 3B+, Pi 3 and Pi 2
Topic: desktop set CHERRY DW 5100 with dropouts
Replies: 11
Views: 13078

Re: desktop set CHERRY DW 5100 with dropouts

thanks for your quick answer. I will try to update the bootloader in course of the day
by frujo
Mon Jan 13, 2020 1:59 pm
Forum: WTware on Raspberry Pi 4, Raspberry Pi 3B+, Pi 3 and Pi 2
Topic: desktop set CHERRY DW 5100 with dropouts
Replies: 11
Views: 13078

Re: desktop set CHERRY DW 5100 with dropouts

Hello aka,

I sent our log file to the support e-mail-address.
by frujo
Fri Jan 10, 2020 8:09 pm
Forum: WTware on Raspberry Pi 4, Raspberry Pi 3B+, Pi 3 and Pi 2
Topic: desktop set CHERRY DW 5100 with dropouts
Replies: 11
Views: 13078

desktop set CHERRY DW 5100 with dropouts

Hello, we use Raspberry Pi 4 (1GB RAM) with WTware version 5.8.88 as ThinClient and work via remote desktop connection on Windows Server 2012. Connected is the desktop set (mouse + keyboard) CHERRY DW 5100. Here we get dropouts again and again, so that either the mouse does not move anymore or too m...
by frujo
Thu Dec 12, 2019 5:10 pm
Forum: WTware on Raspberry Pi 4, Raspberry Pi 3B+, Pi 3 and Pi 2
Topic: Cant set dual 4k monitors Raspberry Pi 4
Replies: 15
Views: 23226

Re: Cant set dual 4k monitors Raspberry Pi 4

Success! Both monitors works! I can´t explain what the problem was, but the following steps fixed the issues: - format SD card (with SD Card Formatter) - install/update the current version (5.8.88) of WTware on PC - start WTware Center - create new Boot SD - put in the Boot SD in the Raspberry Pi > ...
by frujo
Thu Dec 12, 2019 11:30 am
Forum: WTware on Raspberry Pi 4, Raspberry Pi 3B+, Pi 3 and Pi 2
Topic: Cant set dual 4k monitors Raspberry Pi 4
Replies: 15
Views: 23226

Re: Cant set dual 4k monitors Raspberry Pi 4

Good morning akatik, thank you for your answer. I have format the SD card, install new wtware version on it and remove all lines from config.txt. Now the Raspberry Pi doesn´t boot wtware. I tried different SD cards, different wtware versions, but no variant run ... If I start with Raspian the Raspbe...
by frujo
Wed Dec 11, 2019 1:59 pm
Forum: WTware on Raspberry Pi 4, Raspberry Pi 3B+, Pi 3 and Pi 2
Topic: Cant set dual 4k monitors Raspberry Pi 4
Replies: 15
Views: 23226

Re: Cant set dual 4k monitors Raspberry Pi 4

thx for your answer, the log files I have sent to support@wtware.com
by frujo
Wed Dec 11, 2019 10:28 am
Forum: WTware on Raspberry Pi 4, Raspberry Pi 3B+, Pi 3 and Pi 2
Topic: Cant set dual 4k monitors Raspberry Pi 4
Replies: 15
Views: 23226

Re: Cant set dual 4k monitors Raspberry Pi 4

Good morning,
yes, it´s not 4k monitors (I should have opened a new topic?)
But it doesn´t work and I can´t find the problem to send the picture on both monitors.
by frujo
Tue Dec 10, 2019 3:31 pm
Forum: WTware on Raspberry Pi 4, Raspberry Pi 3B+, Pi 3 and Pi 2
Topic: Cant set dual 4k monitors Raspberry Pi 4
Replies: 15
Views: 23226

Re: Cant set dual 4k monitors Raspberry Pi 4

Hello, we have an similar problem and no way runs as described before. We use Raspberry Pi4 1GB RAM with WTware current version 5.8.88 and tried to connect 2 equal monitors (iiyama 27" ProLite XB2783HSU) via HDMI connector. Only 1 monitor (HDMI:0) shows picture, second monitor (HDMI:1) has a si...