WTware RDP client

I have one users at a clients location that keeps saying they get:

“I’m tired” or

“Main Pipe Closed” or

“GFX Pipe Closed”

on their raspberry pi 4 terminal I checked out the logs and I do see these errors happening but they state that it's due to an internal error and to contact WTware support ...

I have a user that is claiming that he needs to have the text be larger on his screen due to eye sight issues and the only way I can see to do this would be to set the display parameter to a lower resolution then the native for the screen. When I do this and reboot the Pi not change is seen at all ...

Thank you and I apologize, I've made the following changes:

a) Updated my WTware to 5.8.72
b) updated to the same on the pi

Rebooted the pi and logged into my terminal, both screens work now. I just hope me ignoring the basics will help others...again sorry for failing to do the basics before ...

Hello,

I'm trying to setup a pi 4 to use 2 monitors when connecting to a windows RDP session my config is:

infobox=always, shutdown, reboot
display=1920x1080, HDMI
server=192.168.223.128
M2_display=1920x1080, HDMI
video=i915(F)
M2_position=right
managed=on
connection
M2_next screen
connection ...