WTware Technical Support

[quote=effin_dead_again post_id=87516 time=1606764706 user_id=19279]
The current static method of assigning audio devices in the terminal configuration is problematic
[/quote]
Yes, if you think about it. Do not think. Write "sound=on" into config. Reboot, open terminal web interface, press "Beep" for each sound device listed here and copy-paste "sound=some_magic_word" from the line, that beeps, to config.

[quote=effin_dead_again post_id=87516 time=1606764706 user_id=19279]
as sometimes the Linux kernel detects the devices in different order
[/quote]
Really? Show me please two logs where the same hardware configuration produces different order.

[quote=effin_dead_again post_id=87516 time=1606764706 user_id=19279]
The most ideal and easily implementable solution to this that I can think of is to have the option for the user to select the audio device (by name, as device id's will confuse users) in the softphone panel, give the user the option to select the softphone audio device and the RDP audio device.
[/quote]
Device, selected by user in panel, can work until reboot.

The current static method of assigning audio devices in the terminal configuration is problematic as sometimes the Linux kernel detects the devices in different order, or sometimes a user will unplug a USB audio device and plug a different one in.

The most ideal and easily implementable solution to this that I can think of is to have the option for the user to select the audio device (by name, as device id's will confuse users) in the softphone panel, give the user the option to select the softphone audio device and the RDP audio device.

Please let me know if you have questions or need clarification.