Can't use smartcard reader with wtware in Raspberry Pi 3B

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Re: Can't use smartcard reader with wtware in Raspberry Pi 3B

by akatik » Thu Jan 05, 2023 4:46 pm

I can not 🙁

I have two acr39u. They look the same and have the same stickers on them. One of them works with Raspberry, second does not.

Re: Can't use smartcard reader with wtware in Raspberry Pi 3B

by andrenoites » Wed Jan 04, 2023 2:55 pm

Ok thanks for the reply.
Can you tell me some other card reader models that is known to work with this setup?

Re: Can't use smartcard reader with wtware in Raspberry Pi 3B

by akatik » Fri Dec 30, 2022 10:28 am

It seems to be related to the raspberry drivers. Raspberry USB controller drivers, or Raspberry USB hardware. Sorry, I see no solution at our level 🙁

Re: Can't use smartcard reader with wtware in Raspberry Pi 3B

by andrenoites » Wed Dec 28, 2022 6:16 pm

Here it is, the log from the raspberry:

https://www.filemail.com/d/svgxmaiggcuuact

Thanks

Re: Can't use smartcard reader with wtware in Raspberry Pi 3B

by akatik » Wed Nov 30, 2022 10:46 am

I don't see trivial problem. Both logs look good. We need to go deeper. I'm not sure we'll find something useful there.

Write to config:

Code: Select all

smartcard=auto, debug, debug_pcscd
And show me the same log from Raspberry. Log can be large. Please save the log immediately after first wrong behavior.

Btw, did you try this reader with Raspberry OS? If it won't work with Raspberry OS, it's better to google solution for Raspberry first.

Re: Can't use smartcard reader with wtware in Raspberry Pi 3B

by andrenoites » Fri Nov 25, 2022 2:52 pm

Sorry
Here they are, full logs:

https://www.filemail.com/d/svzivzlucglsiul

In both cases we are using the same card and same reader

Re: Can't use smartcard reader with wtware in Raspberry Pi 3B

by aka » Thu Nov 24, 2022 9:04 pm

607119 seconds uptime. Seven days. Please, reboot it.

And show me FULL log. From boot to error. Not several last lines.

PS: do you use the same card in both cases?

Re: Can't use smartcard reader with wtware in Raspberry Pi 3B

by andrenoites » Thu Nov 24, 2022 6:28 pm

Thanks for the fast response.

Both logs as your request:
https://www.filemail.com/d/mcrneudomqjeqdi

Re: Can't use smartcard reader with wtware in Raspberry Pi 3B

by aka » Wed Nov 23, 2022 8:41 pm

https://wtware.com/logs.html

Show me please both logs. From AMD desktop computer and from Raspberry.

support@wtware.com

Can't use smartcard reader with wtware in Raspberry Pi 3B

by andrenoites » Wed Nov 23, 2022 7:03 pm

Hi all
I can´t use my cardreader (PC USB-TR) with WTware 6.0.86/RPi running in a Pi 3B connected to Windows server 2019.
But the came cardreader works if I use WTware 6.0.86 in a AMD desktop computer connected to the same server.

It seem to be related to the raspberry drivers.

Help :roll:

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