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SimpleHelp integration

Posted: Mon Jan 20, 2020 5:15 am
by whitneyr78
We are evaluating using SimpleHelp remote control software. It has agents for Windows and Linux. Is it possible to install on the agent on WTware? We have gotten VNC to work, but we would love to have all of the remote control links in one application for the technicians.

Thanks,
Rob

Re: SimpleHelp integration

Posted: Thu Jan 23, 2020 2:38 pm
by akatik
No. WTware writes directly with video card memory. External agent can not see wtware screen.

What are the best features in SimpleHelp? We currently write our own remote assistant and may implement some features.