Error with vnc

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Adrien_Tr
Posts: 4
Joined: Wed Aug 31, 2016 6:00 pm

Error with vnc

Postby Adrien_Tr » Thu Sep 01, 2016 1:12 pm

Hi,

I try your product with a Raspberry Pi 3 to connect on my RDS Broker 2012. it's works very fine !

but i have a problem when i try to connect him with vnc ...

on my computer i saw a rds session screen for 1 seconde and drop vnc session.

on log :
17-24-37-578| [ gm] [23818.039860] [VNC] Connection from 192.168.0.XXX.
17-24-37-578| [ gm] [23818.041687] [VNC] Client VNC version 8 (RFB 003.008).
17-24-37-578| [ gm] [23818.043551] [VNC] Password ok.
17-24-37-578| [ gm] [23818.060221] [VNC] 7 encodings.
17-24-37-578| [ gm] [23818.060433] [VNC] Encoding 16.
17-24-37-578| [ gm] [23818.060518] [VNC] Encoding 5.
17-24-37-578| [ gm] [23818.060595] [VNC] Encoding 2.
17-24-37-578| [ gm] [23818.060672] [VNC] Encoding 1.
17-24-37-578| [ gm] [23818.060747] [VNC] Encoding 0.
17-24-37-578| [ gm] [23818.060822] [VNC] Encoding -239.
17-24-37-578| [ gm] [23818.060898] [VNC] Encoding -223.
17-24-37-578| [ gm] [23818.060972] [VNC] bits-per-pixel 16, depth 16, big-endian false, true-colour true.
17-24-37-578| [ gm] [23818.061054] [VNC] red-max 0x001f, green-max 0x003f, blue-max 0x001f.
17-24-37-578| [ gm] [23818.061133] [VNC] red-shift 11, green-shift 5, blue-shift 0.
17-24-37-578| [ gm] [23818.061229] [VNC] 16-bit server, 16-bit client.
17-24-37-578| [ gm] [23819.101644] vncserver.cpp ( 817): -- ERROR -- INTERNAL ERROR. Please, contact WTware tech support.
17-24-37-578| [ gm] [23819.101972] vncserver.cpp ( 932): -- ERROR -- INTERNAL ERROR. Please, contact WTware tech support.
17-24-37-578| [ gm] [23819.102104] [VNC] Close connection.
17-24-37-579| Connection from wtc.exe at 192.168.0.XXX.


i try a few client vnc ... same results

Somebody have a idea ?

aka
SUPPORT
SUPPORT
Posts: 509
Joined: Fri Dec 03, 2004 2:05 pm
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Re: Error with vnc

Postby aka » Sat Sep 03, 2016 3:21 pm

What VNC clients did you try?

Adrien_Tr
Posts: 4
Joined: Wed Aug 31, 2016 6:00 pm

Re: Error with vnc

Postby Adrien_Tr » Wed Sep 07, 2016 5:06 pm

hello,

i try UltraVNC, vnc viewer (official client), Dameware client...

same result ..

aka
SUPPORT
SUPPORT
Posts: 509
Joined: Fri Dec 03, 2004 2:05 pm
Contact:

Re: Error with vnc

Postby aka » Mon Sep 12, 2016 9:20 pm

Looks very strange. Please, try 5.4.46 wtware version and send full log to aka@pxe.ru
Did you try VNC clients FROM different windows machines?

Adrien_Tr
Posts: 4
Joined: Wed Aug 31, 2016 6:00 pm

Re: Error with vnc

Postby Adrien_Tr » Tue Sep 13, 2016 3:09 pm

Yes, i try to do with a other computer and other client vnc. same result.


with ultra vnc when i try to connect and i have this message:
http://hpics.li/8abdc92

and Dameware client i saw 1 seconde a remote screen and drop without message.

i try with last version same problem i send you by mail a full log.

aka
SUPPORT
SUPPORT
Posts: 509
Joined: Fri Dec 03, 2004 2:05 pm
Contact:

Re: Error with vnc

Postby aka » Sun Sep 18, 2016 6:11 pm

Please, try wtware 5.4.50.

Adrien_Tr
Posts: 4
Joined: Wed Aug 31, 2016 6:00 pm

Re: Error with vnc

Postby Adrien_Tr » Mon Sep 19, 2016 5:22 pm

It's working !

Thank you very much !


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