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Remote control in server 2008 r2 sp1

Posted: Tue Nov 22, 2011 12:08 pm
by smurfjesse
Hello aka,

we have tested your program for a long time now.
and we are almost ready to buy 100+ licenses.

there is still a problem though: when we use remote control from wtware to a another fat client terminal server session the screen just flashes and nothing happens.
when we try remote control from a fat client terminal session to a wtware client it works.

is it possible to fix this.
we want to let our key users use remote control to help there employees.

regards,

smurfjesse

Re: Remote control in server 2008 r2 sp1

Posted: Wed Nov 23, 2011 12:56 pm
by aka
Screen attributes (resolution and color depth) should be changed to remote control another session, but wtware never changes specified in config file screen attributes.