WTware Technical Support

It would be nice to have the option, per-subnet ideally, to set a default profile for 'unknown' terminals. If nothing else, users can then change a faulty terminal without further input from IT. Of course this function might not be needed nor preferred in all situations.

Thanks, here it is inline. Attachments don't seem to be possible (always "invalid extension: (whatever)". The machine is configured for network boot. 15-55-54-764| [wtc.exe] Terminal will restart now. 15-56-01-627| [TFTP] Got RRQ, 48 bytes. 15-56-01-630| [TFTP] 00000000: 35 2e 34 2e 33 34 ...

Hi Support 5.4.34 appears to hang at Starting Kernel on RPi3 (5.4.32 is OK). Here is the relevant log extracts: 15-57-19-314| Send broadcast WTCU discover. 15-57-19-314| [ httpd] [ 10.665094] Reread settings. 15-57-19-314| [ httpd] [ 10.665157] Everyone can control terminal by HTTP. 15-57-19-314| [ ...

If you use another DHCP server, it can be done with scope policies to determine the options based on device MAC address matching. The wtware article describes this here.

Hope that helps.

You need to create the SD card manually as that contains effectively the PXE boot code (which the RPi lacks). Then you need to create a policy template in wtware, boot up all the RPis via network boot, then drag the template onto each and reboot. It is a one-time thing but it would be better if the ...

Please can you post release notes, and also any notes pertinent to upgrading existing installations. For example when upgrading server wtware centre, are there any circumstances that this might cause active clients to be rebooted? I realise that, if using external DHCP server, the options will need ...

We have decided to just leave the RPi itself to run forever; it's consumption at 1W idle is about the same as a PC in sleep anyway. It can be made to put the monitors to sleep via config.txt, # Enable HDMI Power Management hdmi_blanking=1 And, adding to the profile, sleep=10,poweroff Should you need...

Rah wrote:We also notice this with a simple action like clicking the startmenu icon (when we havent used it in 15 minutes or longer).

I'm thinking Windows firewall session timeout. Maybe grab a wireshark from a mirror port (at the RPi end) to see.

It would be useful to have a way to push out SD card updates - firmware, boot loader and config.txt.

Yes. To edit config.txt, you can use a browser, http://[terminal-ip]/

Thanks, a couple more! Terminal list in wtware Centre should show status of each terminal in the list (online or offline). Eg the workstation type icon (PC/RPi) could be greyed-out as it is now for offline or coloured when terminal is online, discovered by ping or such every minute of so perhaps. wt...

To summarise - start firefox in safe mode (hold shift) then in advanced options, clear the option to use hardware acceleration. Restart Firefox.

We are continuing to test this product and finding it's working well for us so far 8) Here are some suggestions: Organise terminals automatically by subnet (i.e. some kind of tree view). It would be fine for the admin to have to manually enter the subnets (like in AD Sites & Services). Terminals...

If you are using an alternative DHCP server, option 67 must also be updated for the subnet(s) to serve the new version images as well.

It is a well documented problem with RPi3 WiFi - the kernel device power management causes the poor performance. I believe in Rasbian this is now disabled for the WiFi card by default.