by aka » Sun Apr 04, 2010 8:04 am
Best idea is do NOT redirect serial for advanced programs and advanced hardware. Serial redirection work well for barcode scanners and printers with simple protocols.
If you really want to use this program:
1. Check program with port redirection in mstsc.exe. If it does not work, then serial redirection in RDP is not good enough for it.
2. Send us wtware log. We'll read it, fix something, upload debugging wtware build. You'll download it, test it again, send us log. We'll read it, fix something, upload debugging wtware build... And so un until we fix problem. It may take several weeks.
Best idea is do NOT redirect serial for advanced programs and advanced hardware. Serial redirection work well for barcode scanners and printers with simple protocols.
If you really want to use this program:
1. Check program with port redirection in mstsc.exe. If it does not work, then serial redirection in RDP is not good enough for it.
2. Send us wtware log. We'll read it, fix something, upload debugging wtware build. You'll download it, test it again, send us log. We'll read it, fix something, upload debugging wtware build... And so un until we fix problem. It may take several weeks.